Privacy policy

Privacy Policy – Unya Store (UAE Jurisdiction)

Last updated: 28 November 2025

At Unya Store, we are committed to protecting your privacy and ensuring your personal data is handled with transparency, security and respect. This Privacy Policy outlines how we collect, use, store and protect your information in accordance with the United Arab Emirates Personal Data Protection Law (PDPL – Federal Decree-Law No. 45/2021).

By using our website or making a purchase, you consent to the practices described below.

1. Company Information

Unya Store
Email: contact@unyastore.com
Location: United Arab Emirates

2. Information We Collect

2.1 Personal Data You Provide

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (not stored by us; processed securely through third-party payment gateways)
  • Order history
  • Customer support messages
  • Account login information

2.2 Automatically Collected Information

  • IP address
  • Device and browser type
  • Pages visited and session duration
  • Referrer URLs
  • Cookies and tracking data

2.3 Optional Information

  • Social media interactions
  • Product reviews
  • Preferences or customization requests

3. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Provide customer support
  • Improve website performance
  • Communicate updates, promotions and important notices
  • Authenticate and manage user accounts
  • Prevent fraud and enhance security
  • Comply with UAE legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data in compliance with the UAE PDPL under the following legal bases:

  • Contractual necessity: fulfilling and delivering your orders.
  • Explicit consent: newsletters, marketing and cookies.
  • Legitimate interest: fraud prevention and website performance.
  • Legal obligation: compliance with UAE regulations.

5. Cookies & Tracking Technologies

We use cookies to enhance user experience, improve website functionality and analyze traffic. Cookies may also help personalize content based on your preferences.

You may control or disable cookies through your browser settings. For detailed information, see our Cookie Policy.

6. Sharing Your Information

We share your personal data only with trusted third parties when necessary, including:

  • Payment processors (e.g., Shopify Payments, Stripe)
  • Shipping and logistics partners
  • Fraud prevention services
  • IT support and hosting providers
  • Legal authorities when required by UAE law

All third-party partners follow strict data-protection standards.

7. Data Storage & Security

We implement industry-standard security practices, including:

  • SSL encryption
  • Secure payment gateways
  • Access-restricted databases
  • Regular monitoring and updates

We take reasonable measures to protect your data from loss, misuse or unauthorized access.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill your orders
  • Provide customer service
  • Meet legal and financial obligations
  • Resolve disputes
  • Improve future services

Data may typically be stored for 3–7 years, depending on UAE law.

9. Your Rights Under UAE PDPL

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (when legally permitted)
  • Withdraw consent for marketing
  • Object to certain processing activities
  • Request data portability

To exercise these rights, contact us at contact@unyastore.com.

10. International Transfers

Some service providers may store data outside the UAE. In such cases, we ensure that data transfers comply with PDPL requirements and that adequate safeguards are in place.

11. Marketing Communications

With your consent, we may send:

  • New collection launches
  • Exclusive offers
  • Brand updates and newsletters

You may unsubscribe at any time through the link in the email or by contacting us.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, security, or content. We recommend reviewing their policies.

13. Minors

Our website is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

14. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will always include the most recent "Last Updated" date. Continued use of the website indicates acceptance of the revised policy.

15. Contact Us

If you have any questions, privacy concerns or data-access requests, please contact us:

contact@unyastore.com